Bluff Park, Alabama Forum

Bluff Park, Alabama Forum
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General Category >> Neighborhood Watch >> ADT salesman
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Message started by ldauro on 01/19/10 at 10:01am

Title: ADT salesman
Post by ldauro on 01/19/10 at 10:01am

Hello all -

Around 6:30 last night a man rang my doorbell who claimed to be selling ADT security systems. However, I thought it was very unusual because 1) it was after dark (and during dinner, btw) 2) he was wearing a UA jacket and hat - no ADT official gear

I called ADT's customer support and they said they do not require their salesmen to wear a uniform of any kind, but he should have had a badge number (I saw no badge). She would not confirm whether or not he was legit.

Whether or not he was legit, I still thought it was rather unprofessional. Has anyone else had a similar experience?

Title: Re: ADT salesman
Post by overhere on 01/19/10 at 11:44am

I believe there is a " no solicitation " ordanance for Bluff Park or at least some parts of Bluff Park. maybe someone can verify that.

Title: Re: ADT salesman
Post by Bluff Park Forum Admin on 01/19/10 at 12:09pm

overhere wrote:

I believe there is a " no solicitation " ordanance for Bluff Park or at least some parts of Bluff Park. maybe someone can verify that.

The Carisbrooke subdivision is the only area in Bluff Park that has a posted No Soliciting sign.

Title: Re: ADT salesman
Post by Bluff Park Forum Admin on 01/20/10 at 12:04pm

From the City of Hoover:

Information provided by Revenue Department

ADT is classified as a general contractor and issued a General Business License that allows them to go door to door as along as they follow business hours for visitation -8 PM being the latest. ADT employees are required to carry a “copy” of the business license and ID, but do not have to show you the BL unless you ask to see it.

They are not allowed to harass a homeowner into purchasing their product and if this occurs you are to call the police.

Title: Re: ADT salesman
Post by Alford7 on 01/20/10 at 6:23pm

ADT came to my door today around 3:00pm. He wanted to put a ADT sign in my Yard. It's a sales gimmick. For placing the sign in my yard I would get a discounted price. The guy was nice and was driving a white van with ADT logo. I got his card, his name is Rick Wear, Regional Manager Office 205-655-0055 Advance Video Security, Inc Authorized Dealer ADT License#423. The phone number checked out but I didn't ask the office about Rick.

Title: Re: ADT salesman
Post by Abbey111 on 01/21/10 at 8:30am

They are legit. We are getting ADT system installed today (I think, unless I change my mind). I questioned if they were real, and Rick showed me his badge. I had to fill out mounds of paperwork too. Rick had on ADT shirt and had large folder with ADT logo on it. Also smells of smoke!!

I did think they could have been more professional though.

Title: Re: ADT salesman
Post by ldauro on 01/21/10 at 8:56am

Thanks for the input, all.

My salesman was named Neal - and as I said, no ADT shirt or badge.

Title: Re: ADT salesman
Post by Mrs. B on 01/21/10 at 3:09pm

They were on my street at almost 6 pm last night - it was dark - and was not about to open the door to a stranger. He tucked a flyer in handle.
Who comes at the dinner hour, in the dark?

Title: Re: ADT salesman
Post by nickel4al on 01/22/10 at 8:37am

I guess people that want to make money do...most people aren't home from 8-5 so when else are people supposed to try to sell things? Not saying its the best strategy, but they do have a job to do.

Title: Re: ADT salesman
Post by appleblossom on 01/22/10 at 2:07pm

Just a thought.
I had a security system installed years ago (not ADT) in a previous home and when I sold my home I called to cancel my service. They told me I had to transfer the service to the new owner and they had to pay for it. If they didn't want it I would have to continue to pay -that it was in the contract I signed. After dragging out my contract and reading the very fine print..I found the salesperson did not mark the block that obligated me to do this. So, I called and told them what my contract said. They then had a collection agency and attorney and so on and so on call me for two months.
Before you sign make sure you can cancel it and that you are not required to transfer that service to new owners. Find out if you pay a penalty for canceling the service early because of financial problems or other reasons. Ask about non-emergency alarm set offs - do you have to pay extra. How many years are you obligated to pay for monitoring. These were things I failed to ask about, but should have. I found out the salesperson (door to door ) that took my order no longer worked for the company and that she did not mark all their required blocks that made the contract binding. I liked my security system when I had it - other than setting it off every time I cooked or forgetting to reset it when I came home. I was on first name basis with the beat cop and fire dept.
Like I said.. just a thought.